privacy

Anti-Spam Policy

We adhere to ExactTarget’s Anti-Spam Policy.

Security and Privacy

C.TRAC’s web site uses security measures to protect against the loss, misuse, and alteration of the information under our control. We store the information in a database in a secure environment. We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.

C.TRAC is committed to protecting the privacy of our web site visitors and clients. We uphold the highest industry standards in online privacy and permission marketing.

Newsletters

You will be added to C.TRAC’s email newsletter list only if you are a current customer or you register to receive newsletters via a form on the C.TRAC website. You may opt-out of receiving our newsletters by clicking on the opt-out link included in every email newsletter we send, or by contacting privacy@ctrac.com.

Blog

If you use our blog feature on this site, you should be aware that any personally identifiable information you submit in a publicly-viewable blog comment can be read, collected, or otherwise used by anyone who reads the blog or who visits the URL of the blog post you have chosen to comment on. We are not responsible for non-C.TRAC use of this information.

Testimonials

We post video customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial.

Web Beacons

In order to determine a user’s ability to receive HTML email in addition to whether or not an email has been opened, C.TRAC includes a “web beacon” in a majority of the HTML email messages we send. A web beacon (actually a small .gif image) is activated when an HTML email is opened via a request for the image on our servers. This capability, provided by ExactTarget, helps us send email in a format users can read and enables us to track the aggregate number of emails opened. The web beacon does not collect any personally identifiable information. Users that do not want to receive email messages with web beacons can choose to receive their emails in text (non-HTML) format. We also use the capability to track when a URL has been clicked inside of an email message sent by ExactTarget. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked. This click tracking functionality does not collect any personally identifiable information.

Cookies

Client-side cookies are used to verify the login status of customers using products or services linked directly with our website. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If a user rejects the cookie, they may still use our site; however, the user may not be able to access all areas of our site.

Links to other Websites

C.TRAC is not responsible for the privacy practices or the content of any other web sites to which we link.

Contact Information

C.TRAC
16855 Foltz Parkway
Strongsville, OH 44149
P 440.572.1000
F 440.572.3330